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Responsible Gaming

Victor96 Casino is committed to promoting a safe, balanced and informed approach to gambling. Gambling should be treated as entertainment, not as a way to make money or solve financial problems. This page provides practical information to help you understand your play, recognise warning signs and seek support when needed.
Victor96 Casino operates under licences issued by the Anjouan Gaming Authority through 96 Group and the Curaçao Gaming Authority (CGA), providing regulatory oversight for the platform's operations.

Gamble responsibly

Responsible gambling means making informed decisions, staying within your limits and keeping gambling in proportion to the rest of your life. Before you play, consider whether gambling is affordable, suitable and something you can enjoy without pressure. Set a personal budget and time limit before starting, then stick to both. Only gamble with money you can afford to lose. Never use money intended for rent, household expenses, bills, education or other essential needs.

Gambling outcomes are based on chance. Previous results do not determine future results, and a winning result is never guaranteed. There is no reliable system that can predict outcomes or remove the risk of loss. Avoid treating gambling as an investment, income source or financial strategy. A deposit, win or loss should not change the limits you have set for yourself.

  • Set a spending limit before you begin and avoid increasing it while playing.
  • Set a time limit and take regular breaks away from the screen.
  • Keep gambling separate from essential household spending.
  • Do not chase losses or increase stakes to try to recover money.
  • Avoid gambling when you are upset, stressed, tired or under the influence of alcohol or other substances.
  • Keep your account information secure and do not allow other people to use your account.
  • Do not borrow money, sell possessions or use credit to fund gambling.
  • Remember that choosing not to gamble is always an option.

It can help to keep a simple record of deposits, withdrawals, time spent playing and your overall results. Reviewing this information may give you a clearer picture of your habits. If gambling takes more time, attention or money than you intended, take a break and consider seeking support. Gambling should not interfere with your work, study, relationships, sleep or general wellbeing.

Recognising signs of concern

Gambling can become difficult to manage gradually. Some people may not notice a problem until it begins to affect their finances, relationships, work, study or wellbeing. There is no single level of gambling that defines a problem. If your gambling is causing concern or feels difficult to control, support is available and asking for help is a positive step.

Possible warning signs

  • Spending more money or time gambling than you planned.
  • Trying to win back losses by continuing to play or placing larger wagers.
  • Feeling restless, irritable or preoccupied when you are not gambling.
  • Hiding gambling activity, losses or transactions from family and friends.
  • Borrowing money, missing payments or experiencing financial stress because of gambling.
  • Neglecting work, study, relationships, sleep or other responsibilities.
  • Gambling to escape sadness, anxiety, boredom or personal problems.
  • Making repeated promises to stop or cut down but being unable to do so.
  • Feeling guilt, shame, regret or distress after gambling.
  • Using gambling to seek excitement or relief rather than entertainment.

If any of these signs apply to you, consider stopping play and speaking with someone you trust. You do not need to wait for a crisis before asking for assistance. A qualified gambling counsellor, financial counsellor or mental health professional can help you understand your options and develop a plan that suits your circumstances.

If gambling has contributed to immediate financial, emotional or personal danger, seek urgent assistance from appropriate emergency or crisis services in Australia. If you feel at risk of harming yourself or someone else, contact emergency services or attend the nearest hospital without delay.

Tools to help you stay in control

Victor96 Casino may provide account and play-management tools designed to help players maintain control. Depending on the features available to you, these may include deposit limits, loss or wagering limits, session reminders, reality checks, time-outs and account closure or self-exclusion options. Availability and operation can vary, so review the relevant information in your account or contact the casino through the available support channel for guidance.

Using limits effectively

  1. Decide what amount and amount of time are affordable before you play.
  2. Set a limit that reflects your income, essential expenses and other commitments.
  3. Choose a limit period that gives you enough time to review your behaviour calmly.
  4. Do not increase a limit during a session because of a loss or an unexpected result.
  5. Use reminders or breaks to prevent long, unplanned sessions.
  6. Review your activity regularly and adjust your habits if gambling is no longer enjoyable.
  7. If limits are not enough, request a time-out, account closure or self-exclusion.

A time-out is a temporary break from gambling. Self-exclusion is a stronger measure that restricts access for a chosen period or until further review, subject to the applicable process and terms. If you decide to self-exclude, do not open another account or attempt to bypass the restriction. Consider asking a trusted person to support you while the restriction is active.

Responsible gambling tools work best when used early. They are not a substitute for professional support and may not address every cause of harmful gambling. If you are concerned about your behaviour, combine account controls with advice from a qualified support service. If you ask to close or restrict your account, do not continue depositing or playing while that request is being considered.

Support, age and personal responsibility

Players in Australia who are concerned about gambling can seek confidential assistance from a recognised gambling support service, counsellor, psychologist, financial counsellor or healthcare professional. Support can include help with budgeting, managing urges, dealing with stress, repairing relationships and creating a plan to stop or reduce gambling. You may also wish to speak with a trusted family member or friend so that you do not have to manage the situation alone.

When looking for assistance, choose a service that is qualified to provide gambling or mental health support in your state or territory. Government and community-based services may offer information, counselling and referral options. You can also ask a general practitioner or other healthcare professional about suitable local support.

Protecting young people and vulnerable people

Online gambling is intended for adults who meet the applicable legal age and eligibility requirements. Minors must not access, create or use a gambling account. Parents, carers and account holders should take reasonable steps to prevent children from accessing gambling websites, including using device controls, keeping passwords private and signing out of shared devices.

  • Never share your gambling account, password or payment access with another person.
  • Use parental controls and age restrictions on devices used by children.
  • Monitor shared devices and browser access where appropriate.
  • Do not gamble on behalf of another person or allow another person to gamble through your account.
  • Contact available support if you are worried that a vulnerable person may be gambling harmfully.

Victor96 Casino expects players to provide accurate information, follow applicable account rules and use the service responsibly. The casino may take reasonable steps in line with its policies and legal obligations where responsible gambling concerns are identified. This may include asking questions, applying restrictions or assisting with a break from gambling. Responsible gambling is a shared commitment, and early action can help protect your finances, relationships and wellbeing.

If you have concerns about your gambling, stop playing, use the available account controls and seek independent support. You are not alone, and taking action is a sign of control rather than failure.